Hello all,
We have one exchange server 2010 running at 2008R2 system, interacting with Active Directory 2012R2 domain controller.
A few day´s ago one imap account stops working without any detected modification; At client side Outlook, is requesting password without reason, as password is correct and not modified, even re-typing correct password the behavior is the same. Outlook clients are the same no upgrade to other version.
This account is configured at 3 ´different users using IMAP, and start this behavior without any apparent reason, all other exchangeaccounts are working without this problem, we only need one account as imap.
After many attempts, we noted stopping Microsoft Exchange IMAP4 service and restarting it again, this account starts working normally for a few day´s, but without any configuration action the account still persist stopping, requesting password at Outlook client side, so our solution is restart again IMAP4 service.
We want to migrate exchange to 2013 or even 2016 as client have licenses to do it, but our concern is at migration we can migrate this problem or worse this situation.
Any guidance to solve this will be welcome
Thank you.