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emails not received in outlook but can see them on iphone

June 9, 2012, 1:58 pm
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hi, we have a user who is receiving emails on both on iphone and outlook. but, recently i was surprised to see there was an email received on iphone but not on outlook. after going through technet forums i thought the local OST is corrupted, then i deleted it re-synced the mailbox which sorted the issue. but this has happened to again to same user. i can see the emails before 10mins and after few mins of the time of the email in question. re-syncing is not ideal solution. any help would be appreciated. now, i started to worry that may be other people are also not receiving emails sometimes and they don't know as they don't have mobile devices. 

Server: exchange 2010 sp1 & client: outlook 2007

Bhasha

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Transaport rule will strip out all custom hyperlinks in the email

January 31, 2013, 6:35 am
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We have a transport rule on the Exchange Server to add signatures to outgoing emails for certain people. 

The rule description is like this:

Apply rule to messages

from a member of 'some people'

'append' '

<br/>

<hr/>

some text for the signature.' and fallback to 'wrap' if unable to apply.

Now the problem is, if there is a custom protocol hyperlink within the email, after the email is sent, the hyperlink will be removed from the email.

For example, for this email content:

Line1 <a href="abc:address1">text 1</a>

Line 2 <a href="http:address2">text 2</a>

After this email is sent, the hyperlink for text 1 will be stripped out. Whoever receives the email will see it like this (text 1 is still a hyperlink, but pointing to nowhere, and no problem for text2):

Line1 <a href="">text 1</a>

Line 2 <a href="http:address2">text 2</a>

(horizontal line)

some text for the signature.

Can anybody help to figure out how to get around this? Is this a bug on Exchange Server?

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Dirsynced user not showing as mail user in Office 365

October 8, 2014, 3:26 pm
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Hello,

We have an environment that has a on premise Exchange 2010 SP3 server. We have created the hybrid configuration with Office 365. Directory Synchronization is enabled.

At this point we have some on premise users that are showing "Synced with Active Directory" in the O365 portal, but do not have a mail user.

We are in the midst of performing mailbox migrations to Office 365, and the only way to perform the move to Exchange online is for the user to have a Mail user setup in Contacts on the O365 portal.

Ive seen other forums with the option of Remove-MsolUser and removing from recycle bin then allowing another synchronization from on premise.

Ive also read that Microsoft has helped this situation by doing something to the AD Attributes which they do not go into detail about.

Could someone shed on some light to what could be done to add these users as Mail Users to Office 365 without removing them from Office 365 completely?
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Recovery steps for both MB servers failed in a DAG

January 23, 2017, 9:46 am
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Hi

We have a DAG with 2 nodes and both of them failed after a DC disaster. How can we recover both of them? The HUB / CAS servers are up and running without any issues. Hope someone can assist on this ASAP

Thanks in advance

LMS

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Renewed Self-Signed Certificate Now getting the name on the security certificate is invalid by internal clients

January 23, 2017, 9:53 am
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The self-signed certificates had expired. I clicked on Renew Certificate and it completed. Now all internal network Outlook Clients are getting an error that states The name on the security certificate is invalid or does not match the name on the site. It looks like it changed the server name to internal domain name - server name - ca. What did I do wrong and how do I fix it?

Thank you,

Wade Harris

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Upper cases in email address - Exchange Server 2010

December 23, 2011, 12:35 am
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I created email address policy in Exchange Server 2010 that produces three email addresses for every user mailbox/distribution group. Two of them contains capital letters, for example user Bojan Živković has two email addresses with capital letters B.Zivkovic@ . . . and Bojan.Zivkovic@ . . . with the latter as primary SMTP address. Up to now I had no problems at all but I have read that use of capital letters in email address can cause issues. If so what should I do? Modifying existing email address policy does not remove existing email addresses created earlier but only adds new addresses. And I have almost 400 users and 200 distribution groups, so manually modifications of their email addresses is not a good option.


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Resource Room Calendar Replies: wrong date format recurring meetings and wrong time for for conflicts

January 23, 2017, 2:46 pm
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Hi All,

Apparently my customer just noticed that exchange 2010 SP3 even if have the date format on EN-US instead of EN-GB when the resource room send a reply to a recurring meeting:

"Occurs every Wednesday from 9:00 AM to 9:30 AM effective 1/25/2017 until 2/8/2017. There are 3 more occurrences.

Your request was accepted.

Your request was accepted through 2/8/2017.
All times listed are in the following time zone: (UTC+00:00) Dublin, Edinburgh, Lisbon, London"

And when a conflict happens the reply display the time in 12h instead of 24h format

Your request was declined because there are conflicts.

The conflicts are:
   Organizer and Time of Conflicting Meeting
   USername - Monday, January 23, 2017 3:00:00 to Monday, January 23, 2017 4:00:00

I checked the setting for the room, all is correct:

DateFormat                            : dd/MM/yyyy
Language                              : en-GB
DefaultFolderNameMatchingUserLanguage : False
TimeFormat                            : HH:mm
TimeZone                              : GMT Standard Time
Identity                              :
IsValid                               : True

Does anyone know a fix/workaround for this issue?

I see a lot of posts about the issue but no solution to it.

Many Thanks

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I cannot delete my GOOGLE CONTACT folder

January 1, 2017, 5:01 pm
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I keep getting contacts in my outlook GOOGLE CONTACTS FOLDER, I do not want any input from my google account. I have deleted all contacts from existing google GMAIL account and deleted all unused google accounts that I know of. It seems there is a GOOGLE CONTACTS folder in the EXCHANGE server that keeps shoving contacts into my OUTLOOK PEOPLE web app and into my PC OUTLOOK program. 

How can I eliminate this connection and those contacts. I have tried everything I know.

Greg


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Archived emails in exchange 2010

January 9, 2017, 10:01 pm
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Hi all,

After my email gets archived with Exchange 2010 it leaves empty folders in my inbox, that I would like to clean up. Am I able to delete the folders in the inbox without affecting the archive?

Cheers,

Grant

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Continuous Backup solution for Exchange Server 2010

January 12, 2017, 1:25 am
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Hi, I'm using Exchange Server 2010 with DAG. My users created some rules in Outlook. The rule is move messages from someone to personal folder. My backup schedule is set to 9:00 pm everyday. We found cannot recover some email if the user enable that rules because the email moved to personal folder directly. My question is have any backup solution or third party software can continuous backup the Exchange Server 2010 without data loss? 

I enabled Journal backup to keep all incoming and outgoing messages, but it hard to recover to single mailbox.

Thank you!

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Delete personal archive of a non existent user

January 20, 2017, 3:35 am
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Hi,

I have an Exchange 2010 environment. Four months ago, we deleted a mailbox and its user from Active Directory, and he had archive enabled.

The retention policy is 30 days. Today we have launch a Get-MailboxStatistics command and in the results, the Personal archive of that user appears, and it is occupying 10 GB. 

Is there any way to delete thar personal archive and reclaim that space?

Should not have been deleted 30 days after the deletion of the mailbox, according with the retention period?

Thanks

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Thread-Index header changing unexpectedly

April 1, 2013, 3:02 am
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Dear experts,

As far as I understood, the first 22 bytes of Thread-Index prefix should not change within a Conversation.

In light of the aforementioned, does the following scenario seem right or buggy to you?

We have email conversations broken apart as shown below:

User A replies to the conversation with Letter 1

Thread-Index: Ac4jv85MRhFu7QhERbKaF8pLydgqdwAB/D1wAADnl6AAACAQYAAC7pqwAAfVgNA=
Message-ID: <19B63325BE2CFC46BEF700840FCF20C21DFDCE26@server.domain.com>

Then User B replies to Letter 1 with Letter 2 and it gets a new thread index

Thread-Index: AQJfdSYIJwWwuE6hsmpYz6axV1de1AGPBYqIAhHicsMCTkJSrgF7la7mAcuI2t6XP1GHsA==
Message-ID: <77AA8A767669B64E98FCE3D6C3F027911E079BCF@server.domain.com>
References: <4BD6386511C73F459815BB515507E0FA1556D688@server.domain.com><D39A7BBCDCEAA9428055B009609CABCD1E0C3CB3@server.domain.com><4BD6386511C73F459815BB515507E0FA1556D6A6@server.domain.com><293D3F037075C941A27FC2F81EACB11F1E0D41BB@server.domain.com><D39A7BBCDCEAA9428055B009609CABCD1E0C3D8E@server.domain.com><19B63325BE2CFC46BEF700840FCF20C21DFDCE26@server.domain.com>
In-Reply-To: <19B63325BE2CFC46BEF700840FCF20C21DFDCE26@server.domain.com>

Then User A responds to Letter 2 with Letter 3 that returns the initial thread index prefix

Thread-Index: Ac4jv85MRhFu7QhERbKaF8pLydgqdwAB/D1wAADnl6AAACAQYAAC7pqwAAfVgND//73BgP//vDQw
Date: Mon, 18 Mar 2013 20:44:34 +0400
Message-ID: <19B63325BE2CFC46BEF700840FCF20C21DFDCE57@server.domain.com>
References: <4BD6386511C73F459815BB515507E0FA1556D688@server.domain.com><D39A7BBCDCEAA9428055B009609CABCD1E0C3CB3@server.domain.com><4BD6386511C73F459815BB515507E0FA1556D6A6@server.domain.com><293D3F037075C941A27FC2F81EACB11F1E0D41BB@server.domain.com><D39A7BBCDCEAA9428055B009609CABCD1E0C3D8E@server.domain.com><19B63325BE2CFC46BEF700840FCF20C21DFDCE26@server.domain.com><77AA8A767669B64E98FCE3D6C3F027911E079BCF@server.domain.com>
In-Reply-To: <77AA8A767669B64E98FCE3D6C3F027911E079BCF@server.domain.com>

Both users have Microsoft Outlook 2010.

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Time zone update for Turkey is not reflecting in OWA

October 31, 2016, 10:21 am
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I have applied the KB3192321 on the Exchange server. However when i login to the OWA and Navigate to regional setting to check the Timezone got changed  and Istanbul still shows in +2:00 UTC not same as Operating system +3:00 UTC. is there any interim updates from MS on this ? Any suggestion would help.
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Pulling email alias after mailbox has been deleted

January 24, 2017, 9:20 am
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Hello,

Is there a way to pull a list of email alias that a user had after exchange deleted the mailbox?

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No existing Publicfolder matches the identity '\'

December 29, 2009, 6:23 am
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We are in the process of migrating from Exch 2003 to 2010. Despite a troublesome installation of 2010, most seems OK. However we have the following issues with Public folders and replication:

on the 2010 server, EMC tools Public folder management console cannot connect to or view the public folder DB "No existing PublicFolder matches the following identity: '\'

Public folders do appear to be replicating since the DB matches the size of the DB on the 2003 server. We can view public folder content from a test mailbox on the 2010 server but the exch2003 server reports all public folders are "Local Modified" instead of "In Sync". In Exchange system manager -> tools -> Monitoring & Status -> Status - the new 2010 server is reported as "unreachable" and if you select properties a pop-up reports:
"Unable to connect to the WMI service
....
ID no c1038692"
It reports that the new server is stopped and it can't find the state of the server's services.
- all services are running normally on both servers.

Any help much appreciated.

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I am using exchange 2010 SP3 and now i want to block attachment open on OWA.

January 10, 2017, 9:43 am
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Hello Support,

I am using exchange 2010 SP3 and now i want to block attachment open on  OWA. Please share the setups

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Exchange 2010 - Event ID 8528 - Microsoft Exchange Federation Mailbox is full

January 18, 2017, 12:59 am
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Hi,


We are getting the following warning every 10 minutes on a Exchange 2010 server:


The mailbox for /o=COMPANY/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=FederatedEmail.4c1f4d8b-8179-4148-93bf-00a9 has exceeded the maximum mailbox size. This mailbox cannot send or receive messages. Incoming messages to this mailbox are returned to sender.  The mailbox owner should be notified about the condition of the mailbox as soon as possible. 


I have been searching and searching but I cannot find much information on this Federation Mailbox other than the fact that it's an arbitration mailbox and that it is used for federation between different Exchange organizations and is available since Exchange 2010. Its display name is Microsoft Exchange Federation Mailbox.


However, I have no clue if it is normal that this mailbox is getting full and if the quota can or should be increased. 


Here is some more information about the mailbox:


[PS] C:\Windows\system32>Get-Mailbox -Arbitration -identity FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042 | fl Pro
hibitSendQuota, ProhibitSendReceiveQuota, RecoverableItemsQuota, RecoverableItemsWarningQuota, UseDatabaseQuotaDefaults,
 IssueWarningQuota, RulesQuota, ArchiveQuota, ArchiveWarningQuota, guid


ProhibitSendQuota            : 2 MB (2,097,152 bytes)
ProhibitSendReceiveQuota     : 2 MB (2,097,152 bytes)
RecoverableItemsQuota        : unlimited
RecoverableItemsWarningQuota : unlimited
UseDatabaseQuotaDefaults     : False
IssueWarningQuota            : 2 MB (2,097,152 bytes)
RulesQuota                   : 64 KB (65,536 bytes)
ArchiveQuota                 : unlimited
ArchiveWarningQuota          : unlimited
Guid                         : 83f1eb22-ffe2-458c-9643-5635a83b4c56


[PS] C:\Windows\system32>get-mailboxstatistics -identity FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042 | fl


RunspaceId              : 7ac61f2e-6d07-49ac-a0e7-fd5b4e50005c
AssociatedItemCount     : 1
DeletedItemCount        : 0
DisconnectDate          :
DisconnectReason        :
DisplayName             : Microsoft Exchange Federation Mailbox
ItemCount               : 2100
LastLoggedOnUserAccount : COMPANY\SM_4e7cc68a063b4907a
LastLogoffTime          : 4/12/2016 2:18:47
LastLogonTime           : 4/12/2016 2:13:07
LegacyDN                : /O=COMPANY/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=FEDERATE
                          DEMAIL.4C1F4D8B-8179-4148-93BF-00A9
MailboxGuid             : 66256a10-cd8a-42b7-a989-adc9941b63fa
ObjectClass             : Mailbox, UserDisabled
StorageLimitStatus      : MailboxDisabled
TotalDeletedItemSize    : 0 B (0 bytes)
TotalItemSize           : 2.003 MB (2,099,980 bytes)
MailboxTableIdentifier  : 1E81-BC52BA
Database                : Mailbox Database 1
ServerName              : GELVSEXC01
DatabaseName            : Mailbox Database 1
MoveHistory             :
IsQuarantined           : False
IsArchiveMailbox        : False
Identity                : 66256a10-cd8a-42b7-a989-adc9941b63fa
MapiIdentity            : 66256a10-cd8a-42b7-a989-adc9941b63fa
OriginatingServer       : mailserver.company.local
IsValid                 : True



Many thanks for your prompt reply.

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Exchange 2010 SP3 RU7 - owa/UrlBlockedError.aspx

January 25, 2017, 2:03 am
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Hi,

Our environment is an Exchange 2010 SP3 RU7. A user received an email with hypertext links in it. From Outlook client everything works fine but fom OWA if they click on them you get a "this link has been disabled to protect your security" error message and the url is "owa/UrlBlockedError.aspx" .  

After several searches it turns out that this problem was known under Exchange 2007 but corrected in 2010 or our infrastructure is already in 2010 but we undergo this problem. Also some blogs have discussed this issue but nothing convincing:

https://social.technet.microsoft.com/Forums/en-US/d966885b-0b57-4811-bbab-af8898c21141/this-link-has-been-disabled-to-protect-your-security?forum=exchange2010

http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/b660069a-933a-4b89-9a24-ccc7b1a04d67

If someone has an idea?

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Cannot move discovery search mailbox to another database

January 18, 2017, 2:17 am
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I have two exchange 2010 server named exchange1 and exchange2. There are 2 database named DB1 and DB2 within DAG.

I would like to move discovery search mailbox from DB1 to DB2 but display below error. Please help! 

Thank you very much!

 [exchange] 'ex.com/Users/Administrator' created move request.
 [exchange] The Microsoft Exchange Mailbox Replication service 'ex.com' (14.3.123.2 caps:07) is examining the request.
 [exchange] Connected to target mailbox 'Primary (823f252d-30c3-40d6-9b6d-cdf4e0fb0ad2)', database 'DB2', Mailbox server 'Server2' Version 14.3 (Build 123.0).
 [exchange] Connected to source mailbox 'Primary (823f252d-30c3-40d6-9b6d-cdf4e0fb0ad2)', database 'DB1', Mailbox server 'Server1' Version 14.3 (Build 123.0).
 [exchange] Request processing started.
 [exchange] Couldn't preserve the mailbox signature for mailbox 'Primary (823f252d-30c3-40d6-9b6d-cdf4e0fb0ad2)'. Outlook clients will need to restart to access the moved mailbox.
 [exchange] Fatal error MapiExceptionBadValue has occurred.
Error details: MapiExceptionBadValue: Unable to synchronize manifest. (hr=0x80040301, ec=-2147220735)
Diagnostic context:
    Lid: 55847   EMSMDBPOOL.EcPoolSessionDoRpc called [length=49]
    Lid: 43559   EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=12469][latency=62]
    Lid: 23226   --- ROP Parse Start ---
    Lid: 27962   ROP: ropFXSrcGetBufferEx [156]
    Lid: 31418   --- ROP Parse Done ---
    Lid: 30945  
    Lid: 23226   --- ROP Parse Start ---
    Lid: 27962   ROP: ropFXSrcGetBufferEx [156]
    Lid: 31418   --- ROP Parse Done ---
    Lid: 30945  
    Lid: 23226   --- ROP Parse Start ---
    Lid: 27962   ROP: ropFXSrcGetBufferEx [156]
    Lid: 17082   ROP Error: 0x80040301
    Lid: 23137  
    Lid: 21921   StoreEc: 0x80040301
    Lid: 27962   ROP: ropExtendedError [250]
    Lid: 1494    ---- Remote Context Beg ----
    Lid: 1238    Remote Context Overflow
    Lid: 8660    StoreEc: 0x8004010F PropTag: 0x67300014
    Lid: 14164   StoreEc: 0xFFFFFA1D PropTag: 0xE080003 
    Lid: 8660    StoreEc: 0x8004010F PropTag: 0xE080003 
    Lid: 14164   StoreEc: 0xFFFFFA1D PropTag: 0x360A000B
    Lid: 8660    StoreEc: 0x8004010F PropTag: 0x360A000B
    Lid: 21970   StoreEc: 0x8004010F PropTag: 0x67600003
    Lid: 21970   StoreEc: 0x8004010F PropTag: 0x668F0040
    Lid: 21970   StoreEc: 0x8004010F PropTag: 0x65EE0102
    Lid: 43747   dwParam: 0x2C3B
    Lid: 55653   StoreEc: 0x8004010F
    Lid: 18208   StoreEc: 0x8004010F
    Lid: 6432    StoreEc: 0x80040301
    Lid: 7008    StoreEc: 0x80040301
    Lid: 7183    StoreEc: 0x80040301
    Lid: 22208  
    Lid: 24320   StoreEc: 0x80040301
    Lid: 22384  
    Lid: 2238    StoreEc: 0x80040301
    Lid: 20888  
    Lid: 24504   StoreEc: 0x80040301
    Lid: 24148   StoreEc: 0x80040301
    Lid: 23796  
    Lid: 2478    StoreEc: 0x80040301
    Lid: 1750    ---- Remote Context End ----
    Lid: 26849  
    Lid: 21817   ROP Failure: 0x80040301
    Lid: 32758  
    Lid: 16586   StoreEc: 0x80040301
    Lid: 22518  
    Lid: 28874   StoreEc: 0x80040301
    Lid: 29516  
    Lid: 31820   StoreEc: 0x80040301
   at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, SafeExInterfaceHandle iUnknown, Exception innerException)
   at Microsoft.Mapi.MapiHierarchyManifestEx.Synchronize()
   at Microsoft.Exchange.MailboxReplicationService.LocalSourceMailbox.RunICSManifestSync(Boolean catchup, SyncHierarchyManifestState hierState, MailboxChangesManifest changes)
   at Microsoft.Exchange.MailboxReplicationService.LocalSourceMailbox.DoManifestSync(Boolean catchup, SyncHierarchyManifestState hierState, MailboxChangesManifest changes)
   at Microsoft.Exchange.MailboxReplicationService.LocalSourceMailbox.Microsoft.Exchange.MailboxReplicationService.ISourceMailbox.EnumerateHierarchyChanges(Boolean catchup)
   at Microsoft.Exchange.MailboxReplicationService.SourceMailboxWrapper.<>c__DisplayClass10.<Microsoft.Exchange.MailboxReplicationService.ISourceMailbox.EnumerateHierarchyChanges>b__f()
   at Microsoft.Exchange.MailboxReplicationService.ExecutionContext.Execute(GenericCallDelegate operation)
   at Microsoft.Exchange.MailboxReplicationService.SourceMailboxWrapper.Microsoft.Exchange.MailboxReplicationService.ISourceMailbox.EnumerateHierarchyChanges(Boolean catchup)
   at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.<CatchupFolderHierarchy>b__2d(MailboxMover mbxCtx)
   at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.ForeachMailboxContext(MailboxMoverDelegate del)
   at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.CatchupFolderHierarchy(Object[] wiParams)
   at Microsoft.Exchange.MailboxReplicationService.CommonUtils.CatchKnownExceptions(GenericCallDelegate del, FailureDelegate failureDelegate)
Error context: --------
Operation: ISourceMailbox.EnumerateHierarchyChanges
OperationSide: Source
Primary (823f252d-30c3-40d6-9b6d-cdf4e0fb0ad2)
Catchup: True
 [exchange] Relinquishing job.

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React to AD Changes made with Powershell

January 25, 2017, 2:54 am
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Hello,

I am in an environment with 5000+ Users. Everyday we have a lot of changes in our Active Directory. Most of those changes are made by Powershell based on data that is stored inside an OpenLDAP, SMTP(Mail) Adresses(Mailbox) are created based on an exchange policy after a new User was created. Now to my question. One of the changes, for our existing users done by Powershell, that happen quite often are name changes because of marriage e.g.. Our exchange server won´t react to those changes so the SMTP(Mail) Adress stays unchanged. If we change the name manually inside the AD Mangement Console the Exchange server reacts and creates a new Alias. Is there any exchange policy that allows the Exchange server to react to changes made with Powershell and create an Alias with the new name?

Best Regards

Jan





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